Achieve Packaging Excellence with eBPak Custom Solutions
At eBPak, we're committed to delivering exceptional services and solutions that go beyond your expectations. Let us help you discover the perfect packaging solution for your project. Have a question?
Frequently Asked Questions
What are your minimum order quantities (MOQs) for custom packaging?
A: Regular Boxes from 1000pcs, Small cartons or Diecut/Tuck/Self Sealing Mailers from 2000pcs
For other mailer types, please contact us for more details.
What is the typical turnaround time for custom orders?
A: Once the order is confirmed and payment is received:
Locally Manufactured Products: Typically take 5–7 business days
Imported Products: Usually require 5–7 weeks.
Where do you ship to? Can we choose shipping Method?
A: We can ship to Sydney / Melbourne Metro free of charge. To Other areas，please contact us for a quote.
Do you offer volume discounts or bulk pricing?
A: Yes, we offer tiered pricing for orders of 2,000, 4,000 pieces and more.
Can I receive a prototype or sample before ordering, and what are the costs?
We offer 3 prototyping options for our customers:
Digital 3D Mockups – Free of charge
Digitally Printed Prototypes
Production-Grade Prototypes
Pricing for prototypes varies based on customizations such as packaging type, size, printing, and additional processes. Due to these factors, we are unable to provide fixed pricing upfront. To receive an accurate quote, we recommend contacting our team.
Before production begins, our team will provide a detailed digital proof of your custom packaging. This proof allows you to review the final design, make necessary adjustments, and approve it before proceeding with manufacturing.
Can I customize the size, shape, and materials of the packaging?
A: We will produce according to your required size. Material thickness from F-flute ~ B Flute according to your needs.
Do you offer eco-friendly or sustainable packaging options?
A: All our custom boxes and cartons are made from FSC-certified corrugated material. They are eco-friendly and 100% recyclable.
REQUEST A QUOTE
Fill out our quote request form or email us at info@ebpackaging.com.au to get a personalized quote from our product experts.
We partner with Australia’s top box factories,
-- let’s create something exceptional together.
-- let’s create something exceptional together.
Our team is here and ready to help.
info@ebpackaging.com.au
Call Us
Need an answer quick?
Tel: 02 8750 5347
Opening Hours
Online Customer Service & Warehouse Pickup
Monday - Friday: 8:30am – 4pm
Saturday & Sunday: closed
Saturday & Sunday: closed
